Boundary Supply Prima system support
A couple of years ago I bought a Boundary Supply Prima system backpack which has been traveling with me to many countries.
Unfortunately the puller attachments came off one by one over the years, making the bag a bit tricky to open sometimes.
The bag was sold with a lifetime guarantee, time to put that to the test :)
After a quick chat with their support a few weeks ago, they sent me replacement puller attachments for free to the Netherlands, awesome!